Enlightened Solutions Implements Peer Recovery Program with Salesforce’s Health Cloud Software
Madison Ave Consulting using their MX1 delivery methodology supported 40+ patients, achieved 100+ goals, and validated the directors’ vision.
Enlightened Solutions provides recovery support for individuals with substance use disorders and their families. Through Serenity Estates and Serenity Houses, they offer affordable, comfortable, long-term residences alongside essential recovery assistance. They also operate Enlightened Farm—an organic farm fostering sustainable, healing environments—and a Resource Center that empowers individuals with life skills and strategies for creating positive change.
“Madison Ave gets the project done quickly, correctly, in a solution that’s easy for stakeholders to understand.” Gerald Maida, CTO
Why Now?
Enlightened Solutions, a recovery support service provider in New Jersey, faced the urgent challenge of launching their approved Peer Recovery Program within just two weeks. The program aimed to provide coaching services to patients receiving medication-assisted treatment. To ensure its success, Enlightened Solutions needed a software solution capable of tracking and managing the program effectively before the impending launch date.
The Project
As a non-profit organization, Enlightened Solutions has been dedicated to supporting individuals and families affected by substance use disorders since 1999. Their mission expanded when they received state approval for the Peer Recovery Program during the summer. The challenge was clear: launch the program and have it fully operational within a tight two-week timeframe. This ambitious endeavor required innovative solutions and reliable partners.
The Introduction Moment
During a recurring weekly status call, the Enlightened Solutions team introduced this urgent project. Recognizing the critical timeline, the Madison Ave Consulting team quickly collaborated and proposed leveraging Salesforce’s Health Cloud platform as the ideal solution.
The Moment of Trust
Despite the compressed timeline, Enlightened Solutions trusted Madison Ave Consulting to deliver. As an existing client, they were confident in Madison Ave’s capability and reliability. This trust was built on numerous successful collaborations, and this project proved no different.
The Eureka Moment
Madison Ave Consulting utilized its signature MX1 approach, emphasizing value, streamlined design, and speed. By coordinating efforts with three global development teams across the United States, Europe, and India, Madison Ave ensured swift and effective delivery of the solution.
The ROI Moment
The Peer Recovery Program’s impact transcended metrics. Beyond supporting over 40 patients and achieving more than 100 goals, it brought hope to individuals who had been struggling with addiction for years. Peer Recovery Coaches developed meaningful relationships with the individuals they supported, and the program’s success validated the vision and dedication of its directors.
By partnering with Madison Ave Consulting, Enlightened Solutions was able to transform their vision into reality, providing invaluable support to individuals and families on their journey toward recovery.